A: Maintaining your Browser up-to-date is a critical and the most important aspect, click this link to see if your browser is up-to-date.

A: Please email us @ FirstMove Support Center

A: No problem, click on this link and test your browser if it supports Javascript or learn how to enable Javascript for your browser.

A: If you have forgotten your password, but if you still remember your email address which was used for registration purpose or your username, then please use this link to request for your password, once you request new password, an email will come to your registered email address, which will contain a link to reset your password.

And, if you have have forgotten your username as well as the email address which was used for registration purpose, then please email and request your details.

A: Read our above Help Tips to see if your browser is set properly to play the videos.

If still a problem persists then, we recommend you to take screenshots of your browser of your video page and email the screenshots to

A: All TedNet users will use url to login to your own account.

A: No worries, please email us in detail about your problem at